![]() ![]() ![]() If you leave these two fields empty, the number will arrive in the system as is, that means the phone code will be saved as a part of the phonenumber in the phone_number field in the database. In-Group Phone Code = If you specify a phone code here, for instance 31 for Netherlands, the phone code for the lead is filled with this valueĬlean CID Number = With this setting you can remove one or more digits from the left or right position When the above mentioned lead is called but doesn't answer and later calls back inbound there are these settings in the Modify DID page that you can use to manipulate the number: When these leads are dialed the phone code 31 + 123456789 phonenumber is dialed. When loading leads for another country, for example Netherlands, you would choose phone code 31. When you load leads in vicidial through the lead loader you have to specify the phone code, if you don't the phone code 1 for United States is automatically used. We've been working with vicidial for years now but still don't have a good method for outbound and inbound call matching when you are dealing with different international number formats.
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